Knowledge base

Applying for a Loan (1)

Getting Started (5)

• How do I apply for the first time?
• How to reapply for existing customers?
• How do I complete ID verification?

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Disbursing My Loan (1)

Cashing Out (2)

• What are my disbursement options?
• Why haven’t I received my loan?

Repaying My Loan (1)

Managing Payments (4)

• Where can I pay my Tala loan?
• How do I pay my Tala loan?
• What happens if I pay late?

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Account Management (1)

Profile & Settings (4)

• How can I update my account information?
• Where can I see Tala’s App Privacy Policy?
• How can I reset or change my PIN?

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General Information (1)

Know More About Tala (3)

• About Tala
• What are your offers, fees, and payment terms?
• What are your official pages and contact channels?