Why haven’t I received my loan?

Modified on Wed, 22 Oct at 7:30 PM

UPI and net banking transfers usually happen in real-time. If it's taking longer than usual, we apologize for the delay and request for your understanding. 


This can be due to several reasons:


  • The transfer service may be temporarily unavailable.
  • Our partners, the Tala app, or the transfer platform may be experiencing system issues or undergoing system maintenance. We usually send you notifications if this is the case.


For the latest updates, you can always check the status of your transaction in the Tala app. 


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Still need help? If this article didn’t resolve your concern, email us at gro-in@tala.co and we’ll be happy to assist you.


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